A website is no longer enough to be successful in manufacturing
According to a Gartner Customer Experience in Marketing Survey, 81% of marketers say they expect to be competing mostly or completely on the basis of CX by 2020.
As new devices touchpoints emerge and as Amazon’s reach widens, manufacturers and CPG companies find themselves at a crossroads. Either they rely on their partners and retailers to continue generating brand awareness, demand and customer loyalty on their behalf—or, they take matters into their own hands.
You will learn in this e-book the 10 steps to tap into the power of digital experience as a differentiator for your company.
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